Privacy Policy

Effective Date: February 3, 2026

Maple Insight, LLC (“Company,” “we,” “us,” or “our”) respects the privacy of its users and is committed to protecting personal information collected in connection with access to and use of our software platform (the “Service”).

This Privacy Policy describes what information we collect, how we use it, and the choices available to users of the Service.

Information We Collect

We collect limited personal information necessary to operate and secure the Service. This may include:

  • Name
  • Business email address
  • Company or organizational affiliation
  • User account credentials
  • Usage and access data: Including login timestamps, IP addresses, and feature access logs

We do not collect payment card information, banking information, or consumer financial data.

How We Use Your Information

We use collected information solely for legitimate business purposes, including to:

Provision, manage, and authenticate user accounts
Enforce access controls and permissions
Monitor system usage, performance, and security
Maintain audit logs and comply with contractual obligations
Improve the reliability and functionality of the Service

We do not use personal information for advertising or marketing purposes.

Analytics and Platform Data

The Service provides users with read-only access to analytics, reports, and insights generated from data independently collected, aggregated, and maintained by the Company.

Users do not upload, modify, or control the underlying data presented within the Service.

Cookies and Tracking

The Service uses only essential cookies and similar technologies necessary for authentication, security, and basic functionality.

We do not use cookies or tracking technologies for advertising, behavioral tracking, or marketing purposes.

Information Sharing

We do not sell, rent, or trade personal information.

Personal information may be shared only with:

  • Authorized personnel of the Company
  • Service providers acting on our behalf under confidentiality and data protection obligations
  • Legal or regulatory authorities where required by law

Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

The Service is hosted using third-party infrastructure providers that maintain industry-standard security controls.

While no system can be guaranteed to be completely secure, we apply safeguards consistent with recognized industry practices and continuously evaluate and improve our security posture.

Data Retention

Personal information is retained only for as long as necessary to support authorized access, audit requirements, contractual obligations, and legitimate business purposes.

Your Choices and Rights

Users may request access to, correction of, or deletion of their personal information, subject to applicable legal, security, and contractual obligations.

We may need to retain certain information for audit, compliance, or legitimate business purposes.

Requests may be submitted using the contact information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted with an updated effective date.

Contact Information

Questions regarding this Privacy Policy may be directed to:

Maple Insight, LLC